Our Philosophy
Our approach is noticeably different than other consultancies in that we focus on not only solving your immediate challenges, but also, on teaching your associates to operate in a more effective manner into the future. We develop “your team” to be more effective in addition to improving your procedures and systems.
We strive to combine our outside expertise with the existing knowledge base in our client organizations. We accomplish this by orienting our engagements to involve our clients in the development, testing and implementation of new practices and procedures in an innovative and enjoyable manner. Our solutions tend to be accepted and utilized by our client teams more fully than if they were just from an outside team of experts, because the ideas and new concepts that emanate are the product of joint collaboration. We know that people tend to embrace new ideas at a much greater rate if they are emotionally connected to them. We make that happen.
We are unwavering in our integrity and honesty. We deal with our clients as our honored guests and life-long friends and we pledge to provide each of our clients with the highest quality guidance and assistance in operating and improving their businesses.
As the result of our experience and expertise in developing and leading positive change in scores of organizations, our engagements have created dramatic measurable improvement in the operation and performance of many client organizations. A sampling of the typical tangible benefits we have created include:
- Increased sales revenue (typically 3%-5%) and an improved conversion rate
- Improved sales floor shop-ability and service environment
- Reduced merchandise movement time and increased in-stock condition
- Improved merchandising, distribution, and stores coordination
- Reduced store labor (typically by 8% to 12% )
- Reduced inventory carrying cost
- Optimized the distribution network
- Improved systems and administrative support
