The greatest challenge facing the use of a new "Best Practice" is ... successfully implementing it in the field.Whether you are developing a new … [Read more...]
Labor Scheduling Secrets
It is no secret that one of the most significant expense items for brick & mortar retailers is their store labor budget. Control of this line item … [Read more...]
Are Your Stores Floor-Ready?
If you are an apparel retailer, your team probably thinks that the term "floor ready" means your merchandise arrives at the store with industry … [Read more...]
Addressing the Labor Staffing Challenge
With continuous pressure on retailers to improve their financial performance, it is natural that they will aggressively look for ways to control … [Read more...]
The Challenge of Retail Price Integrity
Improved price integrity means fewer merchandise pricing errorsIt is no secret that retailers struggle with price accuracy. Unfortunately, … [Read more...]
Do you need up-to-date written store procedures?
Possessing up-to-date written store procedures for any function within retail is a rarity. Accurate procedures require time and effort to maintain and … [Read more...]
Where has Customer Service gone?
If there ever was a question that invokes a broad range of “passionate” responses, that is it. Bring up the topic of customer service at any social … [Read more...]